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To Certify Or Not To Certify
By Dave Carter

To certify or not to certify? That’s a good question.

If you are a mystery shopper, or hope to become one, you may have heard about mystery certification. The Mystery Providers Association of North America provides such certification which the organization states simply lets potential clients know that you possess the basic skills needed to provide the service. The basic skills test can be taken online and the fee is nominal. A more expensive certification is available and for that fee you get a certain amount of training and updated mystery industry literature for the ever changing field.

Is certification necessary? No.

It might help you get a foot in the door if a company is hiring mystery shoppers and has had a bad experience with an unqualified shopper in the past. Other than that, certification won’t get you any more gigs than if you don’t have it. On the other hand, being certified and part of an organization like the Mystery Providers Association might keep you posted on additional opportunities.

While it is always true that you should not have to pay to be a mystery shopper, certification is a little different. When you choose to get certified, you are not paying to get more mystery gigs. Instead, you are paying to receive updated information about a job area that is changing as rapidly as the need for mystery shoppers is. In other

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